---
title: Navigating the Communication Menu
description: "[https://www.loom.com/embed/e4ab60f4cef84655b96620dc3b4fcb05?sid=1d53b44a-9311- 4265-b10e-1f0f1d0ad885](https://www.loom.com/embed/e4ab60f4cef84655b96620dc3b4fcb05?sid=1d53b44a-9311- 4265-b10e-1f0f1d0ad885) ## Taxpayer Portal - Navigating the Communication Menu **Objective:** To effectively manage communication within the Taxpayer Portal, including viewing documents and email logs, as well as signing up for electronic communication #### Key Steps - Log into…"
url: "https://ba.bisconsultants.com/products-training/end-user-training-kb/navigating-the-communication-menu/"
updated: "2025-01-17"
category: "Helping Your End User - Taxpayer Portal"
---

# Navigating the Communication Menu

[https://www.loom.com/embed/e4ab60f4cef84655b96620dc3b4fcb05?sid=1d53b44a-9311-
4265-b10e-1f0f1d0ad885](https://www.loom.com/embed/e4ab60f4cef84655b96620dc3b4fcb05?sid=1d53b44a-9311-
4265-b10e-1f0f1d0ad885)

## Taxpayer Portal - Navigating the Communication Menu

**Objective:** To effectively manage communication within the Taxpayer Portal, including viewing
documents and email logs, as well as signing up for electronic communication

#### Key Steps

- Log into the Taxpayer Portal.
- Click on the Communication menu in the top left corner.
- Navigate to the Communication Log page.
- View documents under the Documents tab, which includes information such as date, property ID, filename, and the option to open and view downloaded files.
- Check the email log for a history of communication from online products used by the appraisal district.
- Utilize filters at the top to narrow down search results by property ID or date.
- ccess the sign-up link for electronic communication to complete electronic communication requests for the appraisal district.

#### Link to Loom

[https://www.loom.com/share/e4ab60f4cef84655b96620dc3b4fcb05?src=composer](https://www.loom.com/share/e4ab60f4cef84655b96620dc3b4fcb05?src=composer)