BIS Admin Panel – Resetting a password for a Taxpayer #
1. Accessing the BIS Admin Panel #
- Log in as a CAD admin user.
- Navigate to the user’s list in the admin panel.
2. Finding the Taxpayer #
- Search for the taxpayer by name or email address.
- Click on the taxpayer’s name to view their information.
3. Resetting the Password #
- On the general information page, choose to
- Send the taxpayer a password reset email for self-reset.
- Use the reset password button to manually reset the password as a CAD admin.
